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Terms and conditions

READ THESE TERMS AND CONDITIONS CAREFULLY before using this website (the "Website"). The Terms and Conditions apply to all visits to and use of the Website and its Content (as defined below) and to information, suggestions and/or services offered through the Website. Access to and use of the Website are considered implicit acceptance of these Terms and Conditions, in addition to any other laws or regulations pertaining to the Website, the Internet and/or the World Wide Web. Users who do not accept these Terms and Conditions in full should exit the Website.

These regulations have been written in Italian and translated into other languages. The Italian version will prevail in the event of differences in the translation.

Ownership of content

The owner and administrator of the website is JAL Group Italia S.r.l. of Paruzzaro, 28045 (NO), Via Borgomanero 50, registered at R.E.A. N° 196940 – Chamber of Commerce of Novara, Reg. of Companies of Novara N° 13136630152 - VAT number IT 01787270030 – Tax code 13136630152

The JAL GROUP owns and operates the website. The content appearing in the Website, including text, graphics, photographs, static and dynamic images, audio, illustrations and software ("Content") and all other material is the property of the JAL GROUP and/or its affiliates (hereinafter referred to as the "JAL GROUP"), its licensors and/or content suppliers. All Website elements, including, but not limited to, general organisation and Content, are protected by copyright and all intellectual property laws.

Except as explicitly permitted under this agreement or another agreement with the JAL GROUP, no part or element of this Website and/or its Content may be copied or forwarded; the Website, its Content and all rights to them remain the exclusive property of the member of the JAL GROUP owning them or the party granting the licence to them.

Copyright and trademarks

All Content is copyrighted by the JAL GROUP.

Users are authorised to use the documents, audio and video present on the Website to view, print and download them exclusively for personal ends, to obtain information and not for commercial purposes. No changes may be made to the material and content may not be copied, distributed, transmitted, viewed, run, reproduced, published, granted under licence, transferred or sold or used to create other works. With the exceptions identified in the copyright law, the content may not be reused without the JAL GROUP's consent. In accordance with these clauses, the material may not be used in other Websites or in other information technology networks. Users agree not to remove any copyrights, trademarks or other notifications of ownership from material contained in the Website.

If software is downloaded (including but not limited to screensavers, icons, videos and desktops) from the Website, the software, including any files, images incorporated or generated by the software and data enclosed in the software (generically referred to as "Software") shall be granted under licence by the JAL GROUP, which does not transfer any rights to the Software to users.

Users own the medium on which the Software is recorded, but the JAL GROUP maintains full ownership of the Software itself and intellectual property rights to it. The Software may not be redistributed, sold, transcribed, broken down, modified or otherwise reduced into a form readable by humans.


All JAL GROUP trademarks, service marks and trade names used here (including, but not limited to, "JAL GROUP" trademarks, the "JAL GROUP logo" and related trademarks) are trademarks or registered trademarks of the JAL GROUP or its affiliates unless otherwise stated.

Users may not use, copy, reproduce, republish, load, forward, transmit, distribute or modify JAL GROUP trademarks in any way, even in promotions or advertising for the distribution of materials on the Website, without the JAL GROUP's prior consent. 

Users may not use JAL GROUP trademarks in any other Website or information technology network. Simply by way of example, users may not memorise or reproduce the Website (or a part thereof) in any external Internet site or create links, hypertext links or internal links between the Website and any other Internet site without the JAL GROUP's explicit written consent.

Guarantee clause protecting against liability

The information contained in the Website is provided exclusively for informative purposes and is not intended as a recommendation. The JAL GROUP shall not be held liable and shall not offer any guarantee as to the accuracy, completeness or updated status of the information and/or services mentioned in the Website, the absence of errors and the constant availability of the service, correction of any defects identified in the Website, or that the Website or the server providing it are not contaminated by viruses and do not contain other hazardous components.

The JAL GROUP does not offer any guarantee and shall not accept any liability regarding use of the material contained in the Website, as to correctness, accuracy, adequacy, usefulness, timeliness, dependability or any other aspect, to the maximum extent permitted by law.

The JAL GROUP reserves the right to suspend or withdraw the Website, in full or in part, at any time without advance notice and without this resulting in any form of liability.

Limitation of liability

Users use the Website at their own risk.

The JAL GROUP and its affiliates, executives, managers and/or agents or other third parties who have participated in the creation, production or dissemination of the Website shall not accept any liability for any direct, indirect, special, implicit or other damage resulting from the Website or the inability to use the material contained in it, including damage caused by viruses, any imprecise or incomplete information contained in the Website or the performance of the products, even in the event that the JAL GROUP should be aware of the possibility of such damage.

Links to third parties

In order to provide a service to users and enhance use of the Website, Jal Group Italia reserves the right to include links to Websites belonging to and operated by third parties. Users are aware that these links are not a part of the services offered by the JAL GROUP or of the JAL GROUP Website and are beyond the JAL GROUP's control. These include links to partners who may use JAL GROUP logos under an OEM agreement. The websites reached via links employ their own privacy criteria and, while the JAL GROUP attempts to protect the integrity of its own Website, it cannot be held liable for the content and activities of these websites, which users therefore use and visit at their own risk. These other websites may send their cookies to users, collect data or request personal data; users are therefore encouraged to check the terms of use and/or privacy criteria of these websites before using them.

Improper use of the Website

Users may not use the Website to forward or send illegal material, material with threatening, false or misleading content, material inciting violence or racism, material which does not respect privacy laws or is obscene, pornographic, abusive or discriminatory or any material which may constitute or incite crime, violate anyone's rights or result in any form of civil liability or violation of the law. The Website may not be used for promotional or advertising purposes.

Information on how to contact the JAL GROUP

If you have any questions or comments on the Website or any other service, please write to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Changes to clauses

The JAL GROUP reserves the right to change, modify, add or delete parts of these clauses at any time, at its own exclusive discretion. Continued use of the Website after changes have been made to the terms (and to the privacy criteria applied by the JAL GROUP) constitutes implicit acceptance of the changes.


If it is possible to order products through the Website, users are invited to consult the applicable terms and conditions appearing on the order submission page.


Once users have authorised use of their personal data, they may register free of charge.

Upon placing their first order, users will be registered automatically and will receive a generic password, which may then be changed via the link contained in the confirmation email. The Password is fully and exclusively available to the customer, who, upon accepting these conditions, releases the JAL GROUP from all responsibility of any kind resulting from or linked with use of the password of a registered user. Registration shall permit users to access the services of the JAL “store”. After the first purchase, users may simply use their identifying information, without having to fill in any additional forms.

The information supplied during registration will be included in an electronic archive, processed by secure information technology systems and used solely for the purposes of making purchases or providing information on Jal initiatives, with perfect respect for privacy. Users may edit their data at any time directly in the reserved area, or request its deletion by sending an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

The reserved area is available to customers only, after logging in by entering their identifying information. In this section users may check the status of their orders and edit their data. Under art. 13 of Legislative Decree 196/2003, "The personal data protection code", Jal Group Italia s.r.l. is obliged to provide certain information on how personal data is collected online.

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